Q: What is the difference between all of JVIDÊÓƵ's exam delivery systems?
A: We have a page dedicated to finding the best solution for your CATC. See our Choosing a delivery system page.
Q: How do we employ the use of JVIDÊÓƵ's different payment types (voucher, license, inventory, etc.)?
A: See our our Managing payment methods page. For voucher use specific to Compass Cloud, see our Exam Administrator (Proctor) online guide.
Q: How do we run the various CATC reports available to us?
A: See our Running reports page.
Q: Do we need to download anything to our exam delivery workstations in order to administer exams using Compass Cloud?
A: Yes. There is a desktop app for Windows and Mac, and a Google Play Store app for Chromebooks. See the Compass Cloud Exam Administrator (Proctor) guide.
Q: We are using Compass Local (Compass for Windows or Compass for Mac), do we have to schedule calendar sessions to administer exams in those systems?
A: No. Exam administration in Compass for Windows or Compass for Mac are not cloud-based and do not require the scheduling of sessions.
Q: How do we schedule a Compass Cloud exam session?
A: For the most detailed walkthrough, see the Compass Cloud Exam Administrator (Proctor) guide.
Q: What happens if our scheduled Compass Cloud exam session is auto-cancelled?
A: If your session gets cancelled for any reason, then you would need to reschedule another session using the Compass Cloud calendar.
Q: Is there a page where we can find the best practices for exam delivery and administration?
A: Yes. Please see our Top 10 checklist page .