Maintenance outage schedule
Schedule 1 | Schedule 2 | Schedule 3
Schedule 1 - (Compass, EFH, & the JVIDÊÓƵ website):
If you have any questions or concerns about the maintenance windows detailed on this page contact support. Please view the planned dates for all three schedules.
Note: Outages under Schedule 1 affect all exams delivered with Compass for Windows, Compass for Mac, Exams from Home, as well as the authenticated (login) areas of our website. You should expect limited availability and may be unable to test during outages under this schedule.
Saturday, May 17, 2025
- Utah: 8:00 AM – 12:00 PM (MDT*)
- London: 3:00 PM to 7:00 PM
- Hong Kong: 10:00 PM to 2:00 AM
Saturday, September 20, 2025
- Utah: 8:00 AM – 12:00 PM (MDT*)
- London: 3:00 PM to 7:00 PM
- Hong Kong: 10:00 PM to 2:00 AM
Saturday, November 15, 2025
- Utah: 8:00 AM – 12:00 PM (MST*)
- London: 3:00 PM to 7:00 PM
- Hong Kong: 11:00 PM to 3:00 AM
*Daylight Saving Time is observed at the JVIDÊÓƵ office located in Lehi, Utah. Due to this, all actual start and stop times listed above will be in either Mountain Standard Time (MST) or Mountain Daylight Time (MDT), under the blanket of the .
Schedule 3 - (EFH - Exams from Home):
Note: Outages under Schedule 3 affect all exams delivered through Exams from Home. You will not be able to test during outages under this schedule.
Note: Daylight Saving Time began on Sunday, March 9th, 2025.
Monday, April 21, 2025
- Utah: 8 am to 11 am (MDT*)
- London: 3 pm to 6 pm
- Hong Kong: 10 pm to 1 am
Monday, May 26, 2025
- Utah: 8 am to 11 am (MDT*)
- London: 3 pm to 6 pm
- Hong Kong: 10 pm to 1 am
Monday, June 23, 2025
- Utah: 8 am to 11 am (MDT*)
- London: 3 pm to 6 pm
- Hong Kong: 10 pm to 1 am
*Daylight Saving Time is observed at the JVIDÊÓƵ office located in Lehi, Utah. Due to this, all actual start and stop times listed above will be in either Mountain Standard Time (MST) or Mountain Daylight Time (MDT), under the blanket of the .